Build lasting customer relationships without the complexity. Automatically segment, engage, and reward your audience with WhatsApp and SMS campaigns that actually drive repeat orders.
Every order automatically creates a customer profile. Phone number, order history, preferences, spend—all captured without manual data entry. Your CRM builds itself as you operate.
Restronomy automatically categorizes customers: New, Repeat Buyers, VIP, At-Risk, Dormant. Segments update in real-time based on behavior. Target the right message to the right group.
Create campaigns without technical expertise. Use templates or build custom messages. Send to segments, set timing, track opens and responses. Direct communication at scale.
Reward customers for every order. Set point values for items or order totals. Customers redeem for discounts. Built-in gamification keeps them coming back.
See exactly what each customer has ordered, when, and how much they spent. Track their favorite dishes. Use this to personalize marketing and anticipate needs.
Automatically send personalized birthday and anniversary offers. Make customers feel valued on their special day. Simple setup, massive impact on loyalty.
Request reviews and ratings via SMS or WhatsApp after every order. Understand what's working, what's not. Build social proof and catch issues early.
Know the total value of each customer—lifetime spend, order frequency, average order value. Identify your most valuable customers and focus retention efforts.
The system identifies customers who haven't ordered in 30+ days and flags them as "At-Risk." Trigger re-engagement campaigns automatically before they're completely gone.
Launch a discount on specific dishes. Target past customers who've bought similar items. Track which segments respond. Optimize offers based on real engagement data.
Target dormant customers with special offers. "We miss you" messaging. Track response rates. Build winning back into your growth process.
Recognize and reward your top spenders. Exclusive offers, early access to new items, special loyalty tiers. Make high-value customers feel special.
Introduce new dishes to customers most likely to order them based on their history. Segment and personalize. "You love spicy curries, check out our new Chaat Sampler."
Plan seasonal offers around festivals, holidays, and events. Schedule messages in advance. Capture order spikes with targeted, timely communication.
Automatically request feedback after orders. Build trust through social proof. Address complaints quickly. Use insights to improve operations.
Implemented loyalty points. Repeat customers increased from 25% to 55% in 4 months. Average customer lifetime value grew by 160%.
They now run personalized birthday campaigns and re-engagement offers automatically.
Built customer database of 8,000+ customers in 3 months. Weekly SMS campaigns to dormant customers recovered 12% of them. New revenue: 50k/month.
All automated. No marketing team. Data-driven decisions replaced guesswork.
See order patterns: frequency, timing, day of week, seasonal trends. When do customers order? What triggers repeat orders? Use insights to time campaigns perfectly.
Which customers buy which dishes together? Identify cross-sell opportunities. "Customers who buy Biryani often buy Raita." Recommend combos to boost order value.
Run campaigns to different segments. Compare results. Which segment has highest response rate? Lowest churn? Highest lifetime value? Optimize allocation.
Track open rates, click rates, conversion rates for every campaign. A/B test messaging. See which subject lines and offers work best. Continuously improve.
Go beyond auto-segments. Build custom segments based on multiple criteria: order frequency, spend, dish preferences, geography. Target hyper-specific groups.
Track referrals. Incentivize customers who bring friends. See which customers are your best brand advocates. Reward them intentionally.
Send campaigns, loyalty updates, and reminders via WhatsApp. High engagement. Customers stay in their comfort zone. No app download needed.
Reach customers instantly via SMS. Perfect for time-sensitive offers. 98%+ delivery. Works everywhere, no app required.
CRM is built into your order flow. Every order automatically enriches customer profiles. No manual sync needed. Always in sync.
Works with your existing POS and delivery systems. Customer data from all channels flows into a single view. One customer, one lifetime value.